Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Heidi Monroe

Heidi Monroe

March 21, 2025

5  out of  5
rating by Heidi Monroe
"Steve was an amazing agent to work with! Professional, thorough and patient. Researching all my options and providing me the information needed to make the best decision for my needs. Extremely satisfied!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Lindsey Rater

Lindsey Rater

March 17, 2025

5  out of  5
rating by Lindsey Rater
"Friendliest and most helpful staff."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Nick Heschke

Nick Heschke

March 4, 2025

5  out of  5
rating by Nick Heschke
"Just great service. Clear communication and fast response."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jessica Friedman

Jessica Friedman

January 21, 2025

5  out of  5
rating by Jessica Friedman
"Dalton was quick and efficient about switching over my vehicle insurance. I have been with state farm for 15 years now in Waterford. Very helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Xena

Xena

January 17, 2025

5  out of  5
rating by Xena
"April is the best! Always makes herself available when you need her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Christina Bordini

Christina Bordini

January 16, 2025

5  out of  5
rating by Christina Bordini
"Amazing! They have helped me so much especially since I have been in between jobs the last 2 months and they have helped me manage my account and prevent my insurance from lapsing."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Mary Jane Harter

Mary Jane Harter

January 7, 2025

5  out of  5
rating by Mary Jane Harter
"Excellent help from Dalton at State Farm in Waterford! He really worked very hard on a problem with my payment. I highly recommend Dalton H. And the Waterford State Farm office! Thankyou so much!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of willard vaughan

willard vaughan

December 27, 2024

5  out of  5
rating by willard vaughan
"Always the best service!! Never an issue, helpful courteous and professional. I have and will, recommend this office to everyone I know!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Will Haynes

Will Haynes

December 26, 2024

5  out of  5
rating by Will Haynes
"Excellent customer service. Personable and relatable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Martha McCoy

Martha McCoy

December 20, 2024

5  out of  5
rating by Martha McCoy
"Dalton was very helpful with an issue I was having regarding making a payment. I also had another question and Dalton was able to provide an answer in a timely manner."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Roberta Prather

Roberta Prather

December 20, 2024

5  out of  5
rating by Roberta Prather
"Been with Dalton's office for over 2 years. I have car and renters insurance. All of the staff are very friendly. They take care of issues quickly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Linda Lazar

Linda Lazar

December 19, 2024

5  out of  5
rating by Linda Lazar
"Dalton is the best representative. I love it the way he takes care of my business. Thank you very much Dalton"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Andrew Haid

Andrew Haid

December 18, 2024

5  out of  5
rating by Andrew Haid
"I've been with the agents at this location for a good few years now. I was just recently in a car crash and Steve, April, and Dalton have been so great in answering any question I've had over the claims process. I greatly appreciate all they do in getting calls over to other departments to keep the process moving. 5 Stars absolutely."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Amanda Peterson

Amanda Peterson

November 19, 2024

5  out of  5
rating by Amanda Peterson
"Great service, I work with Dalton. He is very knowledgeable and is quickly to respond to my questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Levi Stanbro

Levi Stanbro

September 27, 2024

5  out of  5
rating by Levi Stanbro
"Good people very affordable insurance"
We responded:
"Thanks for the review! It was great meeting with you."
Profile photo of Austin Sherwood

Austin Sherwood

January 12, 2024

5  out of  5
rating by Austin Sherwood
"This place is so amazing the staff helps you out so well I can’t believe I have this amazing insurance company I love you all that has helped me out thanks for letting me be apart of this family it means the world to me I feel very special"
We responded:
"Thank you Austin. We are glad your part of the State Farm family! We look forward to taking care of your needs in the future."
Profile photo of Shelly Barber

Shelly Barber

November 29, 2023

5  out of  5
rating by Shelly Barber
"I had a couple questions I needed answered and Jenny, although being very new at the job, was very helpful and knowledgeable. She's my go-to now at State Farm!"
We responded:
"Thanks Shelly for the review! We are so proud of Jenny and her ability to help clients. She works hard to take care of people who stop or call in with questions."
Profile photo of Cubby Houpt

Cubby Houpt

June 25, 2023

5  out of  5
rating by Cubby Houpt
"Very nice and helpful the staff is very friendly & helpful"
We responded:
"So glad we could help. Thank you for the review!"
Profile photo of Tim Vincent

Tim Vincent

June 20, 2023

5  out of  5
rating by Tim Vincent
"Rachel was fast and quick at her job"
We responded:
"Glad we could help! Thanks for the review."
Profile photo of Aryan Maya

Aryan Maya

June 20, 2023

5  out of  5
rating by Aryan Maya
"April is amazing! Super helpful and very knowledgeable of her work. She helped me save money on a new policy today!"
We responded:
"Thank you Aryan for the review! So glad April helped you save money on your new policy. Have a wonderful day!"
Profile photo of John Chase

John Chase

May 25, 2023

5  out of  5
rating by John Chase
"Dealt with Garcey whom had great customer service!"
We responded:
"Thanks John! Glad that Gracey could help out with the tow claim. Have a happy and safe weekend!"
Profile photo of Samantha Rossi

Samantha Rossi

May 4, 2023

5  out of  5
rating by Samantha Rossi
"Dalton is THE BEST!! I know I can be a royal pain some times with needing things switched around…. BUT he is always available through text so you don’t have to schedule time out of your day to make an appointment and he gets you the coverage you want for a great price! Definitely recommend!"
We responded:
"Samantha, thank you for the review. Dalton works hard to match up coverages with a great price! We look forward to taking care of you."
Profile photo of Linda Rodgers Betten

Linda Rodgers Betten

April 9, 2023

5  out of  5
rating by Linda Rodgers Betten
"They all have always been so helpful in this office !! More than the last ones i delt with!! Love these guys!!"
We responded:
"Thanks Linda for the review! We look forward to helping you in the future!!"
Profile photo of Moralee Ross

Moralee Ross

March 8, 2023

5  out of  5
rating by Moralee Ross
"Every time that there was an issue! Steve has been there for my family and I. And he cares about what we’re even going through. I have never experienced anything like this in my life from any company. Thank you for caring about us Steve! And his staff is second to none thank you."
We responded:
"Thank you for oppertunity to help you and your family! The best part of our day is helping people like you!"
Profile photo of Rhonda Eggleston

Rhonda Eggleston

March 1, 2023

5  out of  5
rating by Rhonda Eggleston
"They take time help out greatly. The knowledge of staff is awesome. I wish there was more people that care about your needs like the staff at state farm in Waterford. You guys keep the good work going"
We responded:
"Thank you for the review! Its a pleasure helping you with your insurance needs. I look forward to chatting with you soon!"