State Farm® Insurance Agent Steven Martin

"Mr. MacKenzie has been so helpful in answering my questions about insurance, and in getting me the best coverage at the best price. I highly recommend him and State Farm."

"I cannot say enough about April and how much she helped me. A business was refusing to pay insurance money that was owned to me. After several conversations with the owner and still not getting anywhere I asked April to help. Within three days I received the money that was owed to me. If you are looking for an insurance company I would recommend State Farm insurance company ten times out of ten, especially April. She went above and beyond to help me. Thanks April!! You’re the best!!!"

"I had called with an issue about my insurance and spoke with Dalton. He was very easy to understand and helped me get a better clarification on my issue. He was very professional and made me feel heard on my issue. I definitely recommend State Farm Insurance in Waterford."

"A very good company to be insured with."

"The people here r amazing nice"

"Ms. April Rager was my agent and got me an extremely awesome priced quote. She was very helpful in the beginning and went above and beyond the first day to help me by taking her computer home after hours, so that she could put the auto policy in place when I drove off the lot with my new car. Unfortunately, banks were closed there were hours of long delays at the dealership, etc. I apologized for this inconvenience. The second day, I explained that I was going to pick up the vehicle that day and everything was just about ready to go. I just didn't want to be charged until I signed all necessary paperwork. I let her know we should be done by 5pm, which I know is when the office closes. I did not hear from April since the morning. Neither of us touched base before 5pm, but I feel like as the insurance representative, she should have reached out to me to double check times. I texted April at 5:02pm. I sent all necessary information via text as well as left a voicemail. No response. This vehicle buying process was long and cumbersome, and this misunderstanding did not help the situation. April asked the next morning if I would like to start the policy and be charged. Absolutely not. I went with Geico and will not be returning to this agent."

"Steven was easy to talk to and he explained everything very clearly, he also helped me out with a few discounts that I am greatful for."

"Roy definitely helped me out and explained everything to the a T. Roy also was very professional and respectful."

"Steve was an amazing agent to work with! Professional, thorough and patient. Researching all my options and providing me the information needed to make the best decision for my needs. Extremely satisfied!"

"Friendliest and most helpful staff."

"Just great service. Clear communication and fast response."

"Dalton was quick and efficient about switching over my vehicle insurance. I have been with state farm for 15 years now in Waterford. Very helpful!"

"April is the best! Always makes herself available when you need her."

"Amazing! They have helped me so much especially since I have been in between jobs the last 2 months and they have helped me manage my account and prevent my insurance from lapsing."

"Excellent help from Dalton at State Farm in Waterford! He really worked very hard on a problem with my payment. I highly recommend Dalton H. And the Waterford State Farm office! Thankyou so much!"

"Always the best service!! Never an issue, helpful courteous and professional. I have and will, recommend this office to everyone I know!!"

"Excellent customer service. Personable and relatable."

"Dalton was very helpful with an issue I was having regarding making a payment. I also had another question and Dalton was able to provide an answer in a timely manner."

"Been with Dalton's office for over 2 years. I have car and renters insurance. All of the staff are very friendly. They take care of issues quickly."

"Dalton is the best representative. I love it the way he takes care of my business. Thank you very much Dalton"

"I've been with the agents at this location for a good few years now. I was just recently in a car crash and Steve, April, and Dalton have been so great in answering any question I've had over the claims process. I greatly appreciate all they do in getting calls over to other departments to keep the process moving. 5 Stars absolutely."

"Great service, I work with Dalton. He is very knowledgeable and is quickly to respond to my questions."

"Good people very affordable insurance"

"This place is so amazing the staff helps you out so well I can’t believe I have this amazing insurance company I love you all that has helped me out thanks for letting me be apart of this family it means the world to me I feel very special"

"I had a couple questions I needed answered and Jenny, although being very new at the job, was very helpful and knowledgeable. She's my go-to now at State Farm!"